Criminal Defense Legal Assistant - Chattanooga
On-siteChattanooga, Tennessee, United States
Chattanooga, Tennessee, United StatesOn-siteFull TimeEntry LevelHigh School Or EquivalentStartup
Full TimeEntry LevelHigh School Or EquivalentStartup
Job Summary
Manage case files via Filevine by acquiring warrants, citations, and evidence while ensuring proper payment for expungements. Request bodycam, dashcam, and 911 audio for legal investigative support. Assemble slip-files and prepare documentation for potential and new client meetings. Monitor case files to add necessary documents and coordinate with attorneys and paralegals on requested tasks. Submit expungements per attorney discretion. Requires proficiency with Microsoft 365 and strong organizational skills. High School Diploma required; Filevine and Lead Docket experience preferred.
Required Qualifications
- Proficient with Microsoft 365 Suite Applications, including but not limited to, Outlook, Word, and Teams.
- Verbal and Written Communication Skills.
- Organizational Skills.
- Must have a High School Diploma or Equivalent.
- Ensure Accountability: Take responsibility for work product and the performance of the firm. Own commitments and show a willingness to answer for actions without being defensive or shifting blame.
- Client Focus: Intentionally seek to understand Client needs. Proactively identify opportunities to serve or create a benefit to the Client. Look to exceed Client expectations by creating delight. Establish and maintain effective Client relationships.
- Situational Adaptability: Rebound from setbacks vs. emotionally responding with drama. Demonstrate confidence under pressure. Handle or Manage change or crises effectively. Maintain a positive attitude despite adversity. Grow from hardships and negative experiences.
- Action Oriented: Readily take action on challenges, without unnecessary delay. Identify and seize new opportunities. Display a can-do attitude in good and bad times. Step up to handle tough issues without avoidance.
Desired Qualifications
- Experience with Case File Management such as Filevine.
- Experience with lead generation systems such as Lead Docket.
- Experience in Customer Service both in-person and over the phone, while monitoring and diffusing escalated issues.
- Experience talking on the phone regularly and corresponding through email with a professional and confident tone.
- Secondary education, bachelor's degree preferred, or equivalent combination of education, training, and experience.
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