Cricket Wireless Sales Advocate FT - OR 655 (31601)
$204,000–$252,000 year
On-siteSpringfield, Oregon, United States
Springfield, Oregon, United StatesOn-siteFull Time$204,000–$252,000 yearHigh School Or EquivalentLarge
Full TimeHigh School Or EquivalentLarge
Job Summary
Greet customers promptly, create a positive environment, and sell no-contract wireless phones, service plans, and accessories in a fast-paced setting. Maintain store cleanliness, stock accessories, and ensure displays comply with corporate standards while filing paperwork and resolving issues with management. Learn new promos, price changes, and policy updates proactively, and participate in outside sales events or promotions. Balance customer experience with performance goals to retain and gain customers. Work flexible hours, weekends, and holidays across various locations.
Required Qualifications
- High school diploma/GED, or equivalent experience
- One year of retail sales or customer service experience
- Proficiency with word processing, spreadsheets, basic computer skills, troubleshooting, Point-of-Sale systems, and cash handling
- Willingness to work flexible hours, weekends and holidays at various locations
Desired Qualifications
- Wireless sales (AT&T, Verizon, Sprint, T-Mobile, Boost Mobile, Cricket, etc.)
- Management experience
- Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers
- Competitive drive and confidence to succeed in a fast-paced sales environment
- Effective at balancing customer experience and performance goals
- Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues
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