Cricket Wireless Sales Advocate FT - OR 543 (31294)
$20,400–$27,600 year
On-sitePortland, Oregon, United States
Job Summary
Greet customers in a friendly, timely manner while selling no-contract wireless phones, service plans, and accessories in a fast-paced environment. Maintain store cleanliness, stock accessories, and keep displays compliant with corporate standards. Manage administrative tasks including filing paperwork, resolving issues with management, and handling cash through Point-of-Sale systems. Learn new promos, price changes, and policy updates proactively. Balance customer experience with performance goals while participating in outside sales events or promotions. Work flexible hours, weekends, and holidays at various locations.
Required Qualifications
- High school diploma/GED, or equivalent experience
- One year of retail sales or customer service experience
- Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues
- Effective at balancing customer experience and performance goals
- Sell no-contract wireless phones, service plans and accessories in a fast-paced environment
- Deliver outstanding service striving to retain and gain customers
- Work flexible hours, weekends and holidays at various locations
- Proficiency with word processing, spreadsheets, basic computer skills, troubleshooting, Point-of-Sale systems, and cash handling
Desired Qualifications
- Wireless sales (AT&T, Verizon, Sprint, T-Mobile, Boost Mobile, Cricket, etc.) is preferred but not required
- Management experience is not required, but preferred for moving further into store management/ownership
- Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers
- Desire to be a part of the game-changing Cricket store team
- Competitive drive and confidence to succeed in a fast-paced sales environment
- Participate in outside sales events or promotions
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