Crew Member

Job Summary

Required Qualifications

• •High School Diploma or GED
• •1 year of experience in either a food service or retail environment
• •Experience in providing customer service
• •A desire to grow in the food industry
• •A very hands on work style
• •Active involvement in all daily functions of the store
• •A NYC Food Handlers License
• •Good communication and interpersonal skills
• •The ability to read and comprehend simple instructions, short correspondences, and memos
• •The ability to write simple correspondences
• •The ability to effectively communicate with co-workers and customers
• •The ability to convey information effectively and accurately
• •The ability to vocalize clearly and loudly enough to be heard in a noisy environment
• •The ability to proficiently speak, read, and write the English language
• •The ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• •Knowledge of simple math and its application to receiving and disbursing cash
• •The ability to solve practical problems and deal with a variety of situations and people
• •The ability to apply general rules of the job to successfully solve problems that may occur without involving the manager
• •Strong analytical and decision-making skills
• •The ability to operate cash register
• •Work in a restaurant/kitchen environment with moderate to loud noise levels
• •Varying temperature conditions
• •Possible direct exposure to hazardous substances, such as hot oil
• •The ability to sit, stand, travel and react quickly to deadlines
• •The ability to stand for long periods
• •The ability to walk, bend, kneel, and reach with hands boxes or food containers typically weighing 50 pounds or less
• •The ability to use stepladder
• •Finger dexterity for use of cash register
• •Close vision
• •Distance vision
• •Peripheral vision
• •Depth perception
• •The ability to adjust focus
• •The ability to travel as needed
• •Actively look for ways to help customers
• •Provide as much information as requested
• •Infer possible customer needs
• •Knowledge of quality standards of service
• •Store policies regarding customer interaction
• •Assessment of customer needs and customer satisfaction
• •Give full attention to what customers are saying
• •Be able to listen to and process the customers' order without losing track
• •Be aware of customers' reactions, both verbal and nonverbal
• •Understand why they are reacting this way
• •Understand the boundaries of appropriateness

Desired Qualifications

• •Experience in providing customer service
• •A desire to grow in the food industry
• •A very hands on work style
• •Active involvement in all daily functions of the store
• •A NYC Food Handlers License
• •Experience in providing customer service
• •A desire to grow in the food industry