Crew Member - Driver
On-siteHerndon, Virginia, United States
Herndon, Virginia, United StatesOn-siteFull TimeSmall
Full TimeSmall
Job Summary
Operate car wash equipment including front and back washes, vacuum interiors, and guide vehicles safely into and out of tunnels while performing pre-entry inspections. Greet customers, support membership sales and product upsells, and rotate between duties such as drying, polishing, and kiosk assistance based on business needs. Maintain site cleanliness by sweeping lots, emptying trash, and performing routine maintenance on equipment and customer areas. Work flexible hours including evenings, weekends, and holidays in a fast-paced outdoor environment while following all safety standards and operational procedures.
Required Qualifications
- Must be at least 18 years of age (or older where required by law or safety regulations)
- Valid driver's license required (may be required depending on location and responsibilities)
- Must be able to successfully pass a background check and MVR in accordance with company policies and applicable laws
- Working knowledge of car wash operations and equipment functionality
- Familiarity with membership programs and wash packages
- Understanding of basic vehicle surfaces and proper cleaning techniques
- Strong customer service skills with the ability to create joyful, memorable guest experiences
- Effective verbal communication, especially when directing vehicles or addressing guest questions
- Basic sales skills to support membership promotion and upselling when needed
- Organizational and multitasking skills in a high-volume, outdoor work environment
- Ability to adapt quickly and shift between tasks based on operational needs
- Ability to work both independently and as part of a team
- Ability to stay alert and safety-focused while working around moving vehicles and machinery
- Ability to follow directions, retain training, and work efficiently with minimal supervision
- Ability to maintain a cheerful outlook and professional demeanor during high-traffic periods
- Ability to work flexible hours, including evenings, weekends, and holidays
- Ability to walk, stand, and move, often uneven, moving and/ or wet surfaces through site for several hours at a time
- Ability to stoop, crouch, bend frequently, and constantly using fingers, hands, and arms including occasional ascending and descending a ladder
- Ability to twist, carry, reach, push, and pull frequently
- Ability to lift and carry 50 pounds without assistance for work-related materials
- Ability to work outdoors and be efficient in all weather conditions
- Ability to work on your feet in a fast-paced, physically active environment
- Must be able to work in an environment with varying noise levels, including loud sounds from machinery, tools, or high-traffic areas
- Use of personal protective equipment (gloves, eyewear, etc.. ) as required
- Flexibility to work non-traditional hours, including evenings and weekends, as business needs or emergencies arise
Desired Qualifications
- High School Diploma or equivalent preferred, not required
- Previous experience in customer-facing or outdoor role preferred, not required
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