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Jiffy LubePosted 1 month ago

Crew Chief

$32,781–$34,861 year

On-siteMemphis, Tennessee, United States

Full TimeSenior LevelAssociates DegreeMediumRetail Services

Job Summary

Lead the management team by leading daily team huddles, coaching automotive technicians and CSAs, and executing excellent customer service to boost sales and revenue growth. Drive success through consistent revenue growth, inventory management, cash handling, and budgeting while ensuring quality control measures and safety processes are followed. Build an engaged workforce by providing direction, mentoring, and guidance to teammates, ensuring the service center remains clean, safe, and presentable. Assist the General Manager with financial performance, guest issues, and critical initiatives while maintaining a positive example as a leader in a fast-paced retail environment.

Required Qualifications

  • One to three years of retail management experience
  • Exceptional oral and written communication skills
  • Proven leadership ability to inspire and motivate diverse groups of people
  • Sound business sense and a comprehensive understanding of the retail industry
  • Ability to analyze, comprehend, and recommend financial objectives that help increase sales and service results
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
  • Ability to stand on your feet on hard surfaces like concrete or metal
  • Ability to lift and move work-related items up to 50 pounds
  • Must be at least 18 years of age
  • Must be legally authorized to work in the U.S. without company sponsorship now or in the future
  • Guest First mindset

Desired Qualifications

  • Professional automotive experience

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