Crew Chief
$32,781–$34,341 year
On-siteWilmette, Illinois, United States
Job Summary
Lead the management team by leading daily team huddles, executing excellent customer service, and coaching automotive technicians and CSAs. Drive revenue growth through guest count and lead measure performance while managing inventory, cash handling, and product orders. Ensure quality control measures are followed consistently, maintain a clean and safe service center, and assist the General Manager with budgeting and financial forecasts. Provide clear direction to staff, resolve guest issues, and hold teammates accountable to safety rules and regulations. Perform opening and closing duties when the GM is off. Requires one to three years of retail management experience and the ability to work in a fast-paced, high-performance environment.
Required Qualifications
- One to three years of retail management experience
- Exceptional oral and written communication skills
- Proven leadership ability to inspire and motivate diverse groups of people
- Sound business sense and comprehensive understanding of the retail industry
- Ability to analyze, comprehend, and recommend financial objectives that help increase sales and service results
- Positive, helpful attitude as well as professional conduct and appearance
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Ability to stand on your feet on hard surfaces like concrete or metal
- Ability to lift and move work-related items up to 50 pounds
- Must be at least 18 years of age
- Legally authorized to work in the U.S. without company sponsorship now or in the future
- "Guest First" mindset
- Must be able to effectively lead and coach others
- Must be able to hold others accountable to all rules and regulations that maintain a safe and productive work environment
Desired Qualifications
- Professional automotive experience
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