Crew Chief
$33,613–$35,173 year
On-siteFranklin Park, Illinois, United States
Job Summary
Lead the management team by leading daily team huddles, setting direction for business goals, and ensuring consistent revenue growth through guest count and lead measure performance. Coach and execute excellent customer service while building team engagement, efficiency, and an engaged workforce that reflects customer volume. Manage inventory, product orders, cash handling, and guest issues, ensuring quality control measures and safety processes are followed consistently. Provide clear direction to automotive technicians and CSAs, assist with budgeting and sales forecasts, and perform opening and closing duties when the General Manager is off. This role requires one to three years of retail management experience and the ability to work in a fast-paced, high-performance environment.
Required Qualifications
- One to three years of retail management experience
- Exceptional oral and written communication skills
- Proven leadership ability to inspire and motivate diverse groups of people
- Sound business sense and a comprehensive understanding of the retail industry
- Ability to analyze, comprehend, and recommend financial objectives that help increase sales and service results
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Ability to stand on your feet on hard surfaces like concrete or metal
- Ability to lift and move work-related items up to 50 pounds
- Must be at least 18 years of age
- Must be legally authorized to work in the U.S. without company sponsorship now or in the future
- Must be able to work in an environment in which you frequently experience hot and cold temperatures, loud noises, and exhaust fumes
Desired Qualifications
- Professional automotive experience
- A positive, helpful attitude as well as professional conduct and appearance
- Enjoys and is energized by a fast-paced, flexible, high-performance retail environment
- A Guest First mindset
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