Crew Chief
$32,781–$34,341 year
On-siteCarol Stream, Illinois, United States
Job Summary
Lead the management team by guiding the crew, executing customer service standards, and driving revenue growth through sales mix performance and guest count metrics. Conduct daily team huddles, manage inventory and product orders, and oversee cash handling and guest issue resolution. Coach automotive technicians and CSAs on internal training programs while ensuring quality control measures and safety protocols are followed consistently. Assist the General Manager with budgeting, financial forecasting, and expense controls to maintain business goals. Perform opening and closing duties and lead the store to ensure it remains clean, safe, and presentable per the Guide to Excellence.
Required Qualifications
- One to three years of retail management experience
- Exceptional oral and written communication skills
- Proven leadership ability to inspire and motivate diverse groups of people
- Sound business sense and a comprehensive understanding of the retail industry
- Ability to analyze, comprehend, and recommend financial objectives that help increase sales and service results
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Ability to stand on your feet on hard surfaces like concrete or metal
- Ability to lift and move work-related items up to 50 pounds
- Must be at least 18 years of age
- Must be legally authorized to work in the U.S. without company sponsorship now or in the future
- Must have the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Must be able to lift and move work-related items up to 50 pounds
- Must be able to stand on your feet on hard surfaces like concrete or metal
- Must be at least 18 years of age
- Must be legally authorized to work in the U.S. without company sponsorship now or in the future
Desired Qualifications
- Professional automotive experience
- A 'Guest First' mindset
- Demonstrate a positive, helpful attitude as well as professional conduct and appearance
- Enjoys and is energized by a fast-paced, flexible, high-performance retail environment
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