Crew Chief
$36,691–$37,731 year
On-siteSpokane, Washington, United States
Job Summary
Lead the management team by leading daily team huddles and store meetings to set direction for achieving business goals. Coach and execute excellent customer service while building team engagement, efficiency, and an engaged workforce through ongoing guidance and mentoring of technicians and CSAs. Ensure consistent revenue growth by driving core sales mix performance, managing inventory and product orders, and assisting with budgeting and financial forecasts. Maintain quality control measures, ensure the service center is clean and safe per the Guide to Excellence, and hold teammates accountable to all rules and regulations. Assist guests with questions and needs while managing opening and closing duties when the General Manager is off.
Required Qualifications
- One to three years of retail management experience
- Exceptional oral and written communication skills
- Proven leadership ability to inspire and motivate diverse groups of people
- Sound business sense and a comprehensive understanding of the retail industry
- Ability to analyze, comprehend, and recommend financial objectives that help increase sales and service results
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Ability to stand on your feet on hard surfaces like concrete or metal
- Ability to lift and move work-related items up to 50 pounds
- Must be at least 18 years of age
- Must be legally authorized to work in the U.S. without company sponsorship now or in the future
- Must be able to work in an environment in which you frequently experience hot and cold temperatures, loud noises, and exhaust fumes
Desired Qualifications
- Professional automotive experience
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