Crew Chief
On-siteHenderson, Nevada, United States
Job Summary
Direct all phases of restaurant operations, including directing employees on food preparation, service, and cleanliness while enforcing Standard Operating Procedures. Assign staff duties, conduct orientation and training, and supervise performance based on guest reactions. Manage daily administrative tasks such as reviewing time cards, adjusting schedules, reconciling cash receipts, and making daily deposits to the Accounting Office. Monitor inventory by checking deliveries for quantity, quality, and pricing, and enforce portion control to minimize waste. Maintain tight security and ensure sufficient change for peak hours. Assist in assigning duties and encouraging teamwork to achieve high standards of service.
Required Qualifications
- Ability to communicate verbally in English to employees and guests
- Ability to read English for menus, guest checks, notices, instructions, safety labels, etc.
- Ability to interact with people in a friendly, courteous manner
- Ability to read and comprehend instructions, correspondence, and memos
- Ability to write guest checks and simple correspondence
- Ability to read and speak English well enough to communicate with guests, understand guest checks and instructions
- Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, fractions, percents, decimals, discounts, and cash counting
- Ability to apply common sense and to understand and carry out detailed and objective written or oral instructions
- Ability to deal with problems involving a few concrete variables in standardized situations
- Ability to memorize food plating and handling procedures outlined in the Standard Operating Procedures Manual
- Ability to remain calm under pressure when dealing with guests, staff or equipment problems
- Must be able to lift and/or move up to 10 pounds
- Must be able to occasionally move up to 100 pounds
Desired Qualifications
- Prior experience or training
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