CREED Full-time Operations Lead, San Antonio Boutique
On-siteSan Antonio, Texas, United States
Job Summary
Manage returns, damages, and tester returns; organize and upkeep the stockroom and stock placement within the boutique. Properly merchandise and implement visual directives, oversee window installations, and partner with Retail Operations for work orders. Lead physical inventory, update boutique IT systems, and manage all customer shipments including outbound and returns. Champion Customer Experience standards while driving the retail sales plan, achieving personal goals, and executing presell launches and events. Accountable for opening and closing the boutique, stepping out from the counter to engage customers, and escalating store concerns. Requires 3+ years in retail sales or fragrance/beauty, strong communication skills, and ability to lift 25lbs.
Required Qualifications
- Minimum of 3 years of relevant retail sales and customer experience
- Relevant experience demonstrating strong sales experience and proficiency in the retail/fragrance industry
- Excellent verbal & written communication skills
- Strong interpersonal skills
- Strong attention to detail
- Event planning skills
- Organizational skills
- Good technical computer skills
- Keyboarding skills
- Knowledge of various reporting tools and systems
- Physical ability to move in store including kneeling, stooping, carrying, bending, twisting
- Ability to lift to 25lbs
Desired Qualifications
- Fragrance experience
- Beauty experience
- Luxury goods experience
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