Credit Specialist
On-siteNashville, Tennessee, United States
Job Summary
Assess and maintain customer creditworthiness to ensure timely payments and financial stability. Contact assigned accounts weekly to manage outstanding balances up to $15 million per month, documenting interactions and resolving issues in the credit and collections system. Enter invoices, pull backup documentation, and reconcile discrepancies by issuing corrective invoices and managing adjustments. Monitor accounts receivable, analyze payment trends, and participate in credit review meetings with the credit manager. Create non-standard PO-based billing using Excel pivots and respond promptly to inquiries regarding invoices and shipment status.
Required Qualifications
- 3–5 years of experience as a Credit or Billing Specialist in a B2B environment
- Proficient in Microsoft Office with strong Excel skills
- Experience with credit card processing and payment terms
- Strong oral and written communication skills
- Skilled in account reconciliation and data management
- Excellent organizational and problem-solving abilities
- Ability to work effectively under pressure
- Team-oriented mindset with good judgment
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