Credit Specialist
On-siteMount Pleasant, Michigan, United States
Job Summary
Greet customers professionally, identify their vehicle needs and budget, and present available inventory with features and benefits. Conduct walk-arounds and test drives while explaining financing options and assisting through the credit application process. Follow up on internet leads, phone inquiries, and previous customers to maintain consistent communication throughout the sales cycle. Work closely with the finance department for smooth deliveries and ensure accurate customer data is maintained in the CRM system. Meet or exceed monthly sales goals while delivering exceptional service before, during, and after the sale.
Required Qualifications
- Strong communication and interpersonal skills
- Positive attitude with a strong work ethic
- Self-motivated and goal-oriented
- Comfortable using computers, email, and CRM software
- Ability to multitask in a fast-paced environment
- Professional appearance and demeanor
- Excellent customer service skills
- Valid driver's license with a good driving record
Desired Qualifications
- Previous automotive sales experience
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