Credit Specialist
On-siteMiddleton, Wisconsin, United States
Job Summary
Analyze paying habits of delinquent customers to collect charge-backs and reduce past-due receivables. Review accounts, contact customers regarding outstanding invoices, and negotiate payment solutions. Investigate, collect, and resolve customer charge-backs and deduction disputes while performing financial and credit risk analyses. Evaluate customer financial information and credit reports to recommend credit limits and risk mitigation strategies. Collaborate with Sales, Customer Service, Finance, and customers to communicate account status and resolve payment issues. Monitor portfolios for emerging risks, maintain accurate records, and review credit-held orders daily. Ensure compliance with credit policies and approval guidelines.
Required Qualifications
- Associate's degree in finance, accounting, or business
- 1+ year of relevant analytical work experience in an accounting or finance position
- Proficient in Microsoft Office applications, particularly Excel and Word
- Excellent negotiation, communication, and decision-making skills
- Strong organizational and time management skills
- Detail-oriented with a high degree of accuracy and accountability
- Strong analytical and problem-solving skills
- Ability to interpret and assess complex financial statements, credit reports, and customer payment trends
- Knowledge of credit and collections principles, risk assessment, and account management
Desired Qualifications
- Four-year degree preferred
- Experience with ERP systems
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