Credit Specialist
$41,600–$54,080 year
On-sitePhoenix, Arizona, United States
EXPIREDPhoenix, Arizona, United StatesOn-siteFull Time$41,600–$54,080 year
Full Time
Job Summary
Coordinate and execute collections plans for assigned customer accounts while evaluating creditworthiness to minimize bad debt exposure. Manage past-due accounts by collaborating with sales and customer service to resolve payment issues and negotiate terms. Maintain accurate records of interactions and payment arrangements using company systems. Requires general accounting knowledge, proficiency with Oracle/NetSuite or similar ERP tools, and experience in B2B commercial collections. Full-time office role with negligible travel.
Required Qualifications
- General knowledge of accounting and finance principles
- Professional communication and high conflict resolution skills
- Technical proficiency and ability to learn company systems and processes
- Must be able to manage a high volume of accounts and multiple tasks simultaneously
- Must possess proven problem-solving skills, critical thinking skills and the ability to effectively read, write and give clear verbal directions and explanations
- Must have strong attention to detail to ensure accuracy of information
- Strong organization and time management skills
- Must be self-motivated, have a positive disposition, and act in a professional manner to all employees, vendors, customers and business partners
- Adheres to the company's values and ethical expectations
- Able to sit and stand for extended periods of time
- Able to move about office setting to complete responsibilities
- Able to move freely around work and customer sites
- Able to climb stairs and ladders, kneel, bend, and stoop
- Heavy use of phone, computer, and office equipment
- Able to lift up to 25 lbs
Desired Qualifications
- Minimum of 3-5 years of experience in B2B commercial collections, accounts receivable management, customer service, or similar role
- Experience in lubricant industry, fuel industry, or transportation industry
- Oracle/NetSuite or similar ERP accounting applications experience, a plus
- Familiarity with Microsoft 365 products and proficiency with Excel
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