Credit Specialist
$41,600–$54,080 year
On-sitePhoenix, Arizona, United States
Job Summary
Coordinate and follow through on past due accounts within assigned books, developing effective collections plans to ensure timely payments. Evaluate customer creditworthiness to minimize bad debt exposure and collaborate with the Credit Department to establish credit limits and terms. Work closely with sales, customer service, and other departments to gather information and resolve customer issues while communicating payment concerns and negotiating terms. Maintain accurate records of customer interactions and credit-related activities. Requires general accounting knowledge, strong communication skills, and proficiency with ERP systems like Oracle or NetSuite.
Required Qualifications
- General knowledge of accounting and finance principles
- Professional communication and high conflict resolution skills
- Technical proficiency and ability to learn company systems and processes
- Must be able to manage a high volume of accounts and multiple tasks simultaneously
- Must possess proven problem-solving skills, critical thinking skills and the ability to effectively read, write and give clear verbal directions and explanations
- Must have strong attention to detail to ensure accuracy of information
- Strong organization and time management skills
- Must be self-motivated, have a positive disposition, and act in a professional manner to all employees, vendors, customers and business partners
- Adheres to the company's values and ethical expectations
- Able to sit and stand for extended periods
- Able to move about office setting to complete responsibilities
- Able to move freely around work and customer sites
- Able to climb stairs and ladders, kneel, bend, and stoop
- Heavy use of phone, computer, and office equipment
- Able to lift up to 25 lbs
Desired Qualifications
- Minimum of 3-5 years of experience in B2B commercial collections, accounts receivable management, customer service, or similar role
- Experience in lubricant industry, fuel industry, or transportation industry
- Oracle/NetSuite or similar ERP accounting applications experience, a plus
- Familiarity with Microsoft 365 products and proficiency with Excel
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