Credit Solutions Advisor - Capitol & Aborn - Preferred Vietnamese

Job Summary

Required Qualifications

• •Minimum of 2 years of mortgage origination experience, or equivalent experience demonstrating the ability to assess client needs, leadership ability, build trust, deepen relationships, and/or self-source business combined with a proven record in consultative sales and delivering tailored financial solutions
• •Actively listens to the client to determine their needs and goals and has a desire to interact with clients proactively
• •Communicates professionally, effectively, and confidently and is comfortable engaging all clients in person and over the phone
• •Is a critical thinker and can analyze financial and credit data to advise clients of product/pricing policies and guidelines and gather any additional required information
• •Has effective customer service skills with ability to manage the full client end-to-end experience and problem resolution
• •Strong written and verbal communications skills
• •Ability to handle ambiguity and adapt to changing circumstances
• •Dedicated, enthusiastic, driven and performance-oriented; possesses a strong work ethic
• •Can be flexible to work weekends and/or extended hours as needed
• •A true team player and collaborator, translating knowledge and experience into strong and productive relationships internally and externally
• •Ability to learn and understand technology
• •Demonstrates a commitment to professional ethics and is thorough and thoughtful in incorporating relevant regulatory due diligence as well as complying with all Federal and State compliance policies
• •Experience working in a financial center where goals were met or exceeded
• •Knowledge in analyzing and comprehending complex financial data and providing financial alternatives
• •Knowledge of banking products and services
• •Solid time management skills and the ability to organize, prioritize and perform multiple tasks simultaneously
• •Experience in a loan origination role in a retail environment and knowledge of Mortgage Products (Conventional, Jumbo and HELOC, Government)
• •Structuring, Processing, underwriting and closing procedures
• •Federal regulations governing real estate lending
• •FHA and HUD guidelines
• •Other Lending Products (Credit Card, Vehicle Loans)
• •Strong computer skills including MS applications and previous experience utilizing laptop technology
• •Client Management
• •Client Solutions Advisory
• •Customer and Client Focus
• •Referral Identification
• •Risk Management
• •Client Experience
• •Branding
• •Credit Documentation Requirements
• •Credit and Risk Assessment
• •Pipeline Management
• •Referral Management
• •Attention to Detail
• •Collaboration
• •Issue Management
• •Prospecting
• •Relationship Building
• •High School Diploma / GED / Secondary School or equivalent

Desired Qualifications

• •Experience working in a financial center where goals were met or exceeded
• •Knowledge in analyzing and comprehending complex financial data and providing financial alternatives
• •Knowledge of banking products and services
• •Solid time management skills and the ability to organize, prioritize and perform multiple tasks simultaneously
• •Experience in a loan origination role in a retail environment and knowledge of Mortgage Products (Conventional, Jumbo and HELOC, Government)
• •Structuring, Processing, underwriting and closing procedures
• •Federal regulations governing real estate lending
• •FHA and HUD guidelines
• •Other Lending Products (Credit Card, Vehicle Loans)
• •Strong computer skills including MS applications and previous experience utilizing laptop technology
• •Client Management
• •Client Solutions Advisory
• •Customer and Client Focus
• •Referral Identification
• •Risk Management
• •Client Experience
• •Branding
• •Credit Documentation Requirements
• •Credit and Risk Assessment
• •Pipeline Management
• •Referral Management
• •Attention to Detail
• •Collaboration
• •Issue Management
• •Prospecting
• •Relationship Building