Credit Services Associate I

Credit Services Associate I provides customer service for inbound calls and inquiries about accounts, collects and translates customer account information for receivables, enters data into order processing systems, tracks orders per credit/collection standards, and performs follow-up to meet customer expectations. Responsibilities include resolving issues on late charges/overages/shortages per guidelines, noting information in business systems, and participating in department audits. Work is performed under supervision with detailed checks and close review, in a primarily indoor environment with no travel required. Education requirements include HS diploma or GED; 0-2 years of experience preferred. HD Supply emphasizes diversity, inclusion, and providing exceptional customer experiences.