Credit Senior Specialist
$90,800–$121,066 year
HybridLodz, Greater Poland Voivodeship, Republic of Poland
Job Summary
Manage and organize collections and dispute management activities by establishing overdue control programs for late, overdue, or written-off customer accounts. Execute collection processes for defined customers, including strategic accounts, while organizing cash and collection processes to ensure efficiency and effectiveness. Support and develop accounts receivable processes, follow up on relevant queries, and resolve escalations in close cooperation with sectors. Ensure compliance of ICS checks and participate actively in the Dispute Council. This role requires a bachelor's degree, two years of collections experience, SAP proficiency, and strong negotiation skills. Base salary ranges from PLN 90,800 to 121,066.66 with a 10% short-term incentive. Join Philips' Accounting Operations team in a hybrid model (3 days in-office) with access to private medical care and training opportunities.
Required Qualifications
- Minimum of a bachelor's degree or higher level of education
- 2 years of experience in Collections, AR department
- Fluent English–both written and spoken
- Work experience in SAP system
- Background in F&A, Economics or Business Administration
- Customer Master data process knowledge
- Excellent communication and negotiation skills
- Team player
- Open minded change agent who demonstrates Philips Behaviors
- Project management: development and deployment of new processes and procedures
- Must be available for in-person work at least 3 days per week (for office-based teams)
Desired Qualifications
- Customer service focus
- Determination to achieve excellent results
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