Credit Representative

Credit Representative responsible for locating, notifying, and securing payments from customers with delinquent accounts. Duties include sending text messages and notices to encourage payment, contacting customers by text or phone to discuss overdue terms, documenting all correspondence, receiving and posting payments, balancing cash drawers, traveling to customers’ homes for collection efforts and potential repossession assistance, preparing paperwork for legal action against severely late-paying customers, initiating credit investigations by phone under supervision, logging work activities, processing documentation and reports, operating standard office equipment, and assisting customers on the sales floor including greetings, completing sales write-ups, and updating CRM systems. Must maintain sales quotas and uphold company values; minimum qualifications include a High School Diploma or GED and at least six months of payment collections or general office experience, plus a valid State Driver’s License.