Credit Representative
On-siteDouglas, Georgia, United States
Job Summary
Credit Representative responsibilities include locating, notifying, and securing payments from customers with delinquent accounts. Duties involve sending text messages and notices to encourage payment, contacting customers by text or telephone to discuss overdue terms, documenting all communications, processing and posting payments, managing a cash drawer, and assisting with home visits for collections or repossessions when approved. The role also includes preparing paperwork for potential legal action, initiating credit investigations, logging activities, using CRM/PQA systems, supporting sales floor duties, contributing to sales goals, and ensuring adherence to store standards and company values.
Required Qualifications
- High School Diploma or GED required; six months experience in payment collections or general office procedures; or any combination of training, experience and education which provides the required knowledge, skills, and abilities for this position. Must possess and maintain a valid State Driver’s License.
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