Credit Representative

Credit Representative responsible for locating, notifying, and securing payments from customers with delinquent accounts. Duties include sending text messages and notices to encourage payment, conversing with customers by text or phone to determine reasons for nonpayment, reviewing terms of sales/credit contracts, documenting all correspondence, receiving and posting payments, maintaining a balanced cash drawer, traveling to customers’ homes for collections and aiding in repossessions if approved, preparing paperwork for legal action on severely delinquent accounts, initiating credit investigations for new applicants under supervision, logging work activities, handling documentation and various reports, operating standard office equipment, assisting customers on the sales floor, and supporting CRM usage; requires High School Diploma or GED and six months of relevant experience, with a valid driver’s license. Emphasizes adherence to store values and equal opportunity employment.