Credit officer
On-site · Pune, Maharashtra, India
Job Summary
Lead credit operations as a Credit Officer in a fixed-term 12-month contract. Manage collections on debtor accounts through outbound calls to achieve cash flow targets following collection procedures and policy guidelines. Assess credit risk in line with the credit policy to minimize risk. Upload Excel pricing files into the system and reconcile payments, invoices, and credits upon customer requests. Assist internal and external auditors with payment details and transaction history. Handle customer claims, queries, and disputes via phone and email. Keep Sales, Order Management, Stores and other departments informed of progress on accounts being opened, pricing, customer queries and claim resolution. Follow established processes and credit policy; develop strong working relationships with all stakeholders. Perform ad hoc tasks related to the credit function as required.
Required Qualifications
- Minimum 3-5 years’ experience in an Accounts Receivable or credit role
- Experience of working closely in a team of 10 people
- Strong interpersonal and communication skills
- Strong analytical and problem-solving ability
- Demonstrates initiative, accountability and ownership
- Strong attention to detail, accuracy and highly organised
- Strong focus on customer service ‘Customer First’ and process improvement
- Proven ability to work in a fast-paced and dynamic work environment
- Systems Experience: SAP, Excel, Microsoft Office applications
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