Credit Coordinator
$46,000–$77,000 year
On-siteLos Angeles, California, United States
Job Summary
Maintain and organize physical and electronic customer credit files, scanning, indexing, and archiving applications, financial documents, and correspondence. Process incoming mail and perform high-volume data entry within AS400, accurately applying customer payments including checks, ACH, and wire transfers. Review account status and assist with daily order releases, verifying balances and escalating credit concerns to management. Conduct collection follow-ups via phone and email, document payment commitments, and respond to routine customer inquiries regarding account maintenance. Support month-end accounts receivable activities, facilitate the annual external financial audit, and assist with customer portal administration. Work closely with Sales, Accounting, and Shipping departments to resolve account matters while managing multiple priorities in a manual, paper-intensive environment.
Required Qualifications
- Strong administrative, organizational, and document management skills
- Excellent attention to detail and accuracy
- Ability to handle large volumes of paperwork and electronic records efficiently
- Strong customer service and communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Strong follow-through and documentation skills
- 2+ years of experience in accounts receivable, collections support, customer service, administrative support, or related office environment
- Proficient in Microsoft Office Suite, including Excel, Outlook, and Word
- Strong data entry skills
- Ability to prepare and maintain accurate records and reports
- Regularly required to use hands to handle, or feel, and talk or hear
- Frequently required to sit
- Occasionally required to lift and/or move up to 10 pounds
- Rarely required to lift and/or move up to 25 pounds
- Specific vision abilities required: close vision, distance vision, and ability to adjust focus
Desired Qualifications
- Working knowledge of accounts receivable, cash application, and collection processes preferred
- Experience with document management, scanning systems, and records administration preferred
- Experience working with AS400 or similar ERP systems preferred
- Experience in manufacturing, industrial, distribution, or construction-related industries preferred
- Experience with AS400 strongly preferred
- Experience with customer payment portals and electronic payment systems preferred
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