Credit Coordinator
$46,000–$77,000 year
On-siteLos Angeles, California, United States
Job Summary
Maintain and organize physical and electronic customer credit files, scanning, indexing, and archiving applications, financial documents, and correspondence. Process incoming mail, perform high-volume data entry within AS400, and accurately apply customer payments including checks, ACH, and wire transfers. Support daily order releases by verifying account balances and credit holds, while conducting collection follow-ups via phone and email for past-due balances. Assist with month-end accounts receivable reporting, document retrieval requests, and annual external financial audit preparations. Respond to routine customer inquiries regarding account maintenance and collaborate with Sales, Accounting, and Shipping departments to resolve account matters.
Required Qualifications
- Strong administrative, organizational, and document management skills
- Excellent attention to detail and accuracy
- Ability to handle large volumes of paperwork and electronic records efficiently
- Strong customer service and communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Strong follow-through and documentation skills
- 2+ years of experience in accounts receivable, collections support, customer service, administrative support, or related office environment
- Proficient in Microsoft Office Suite, including Excel, Outlook, and Word
- Strong data entry skills
- Ability to prepare and maintain accurate records and reports
- Regularly required to use hands to handle, or feel, and talk or hear
- Frequently required to sit
- Occasionally required to lift and/or move up to 10 pounds
- Rarely required to lift and/or move up to 25 pounds
- Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus
Desired Qualifications
- Working knowledge of accounts receivable, cash application, and collection processes preferred
- Experience with document management, scanning systems, and records administration preferred
- Experience working with AS400 or similar ERP systems preferred
- Experience in manufacturing, industrial, distribution, or construction-related industries preferred
- Experience with AS400 strongly preferred
- Experience with customer payment portals and electronic payment systems preferred
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