Credit Controller
Hybrid · Chelmsford, England, United Kingdom
Job Summary
Take full accountability for assigned Accounts, ensuring timely payment of outstanding premium and allocation of cash in core systems; escalate debt or cash issues to resolve them promptly. Review Broker statements for reconciliation, identify high-queries brokers, and develop strategies to reduce queries in collaboration with all parties. Develop, maintain, and enhance process documentation and user guides; ensure accurate data capture for effective MI. Entertainment of Offshore processing team support and training to grow offshore capability. Skills include numeracy/literacy, customer service, MS Office (Word, Excel, PowerPoint), communication and negotiation, analytical abilities, and familiarity with insurance/credit control within the Commercial/London Insurance market. Benefits include flexible working and hybrid arrangements."
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