Credit Controller
Hybrid · Cheltenham, England, United Kingdom
Job Summary
Credit Controller role within Commercial Finance on a 12-month fixed-term contract to cover maternity leave. Responsibilities include contacting customers for payments, resolving invoicing/account queries, liaising with Sales/Cash/Sales Ledger teams, processing payments (including credit and purchasing cards), placing accounts on/off credit stop, handling bad debts, and providing monthly payment status reports. Role involves ensuring EDI transmission of Advanced Shipping Notices and invoices, investigating EDI failures, and performing account reconciliations. The successful candidate should have strong customer service, accuracy, and telephone-based collections skills, with training provided if prior credit control experience is limited. Hybrid working arrangement in Cheltenham, UK. About the employer highlights include a people-first scope, sustainability credentials, and a modern office refurbishment.
Required Qualifications
- Previous experience within a Credit Control role
- Strong communication skills
- Attention to detail
- IT literate with Microsoft Office & Outlook
- Confident in telephone work and cash collection
- Ability to work both as part of a team and individually
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