Credit & Collections Representative (French speaker)

Manage credit limits and collections for an allocated customer portfolio by evaluating accounts, placing orders on hold, and contacting clients via telephone to schedule payments. Liaise with Sales, Customer Services, and the Team Leader to resolve complex accounts and allocate credits in consultation with the Cash allocation team. Update core systems and collection software to reflect credit status, dispute reports, and contact details while ensuring compliance with internal controls and Sarbanes-Oxley requirements. Proactively prioritize calls to maximize collections on open invoices and monitor customer complaints for prompt resolution. Fluent in French and English.