Credit & Collections Manager
$80,168–$80,168 year
On-siteBothell, Washington, United States
EXPIREDBothell, Washington, United StatesOn-siteFull Time$80,168–$80,168 yearSmall
Full TimeSmall
Job Summary
Manage customer accounts receivable by collecting past due balances, resolving disputed items, and reconciling payments within the ERP system. Reduce invoice errors by collaborating with the Sales Administration Team to ensure timely payments and address credit holds preventing shipment. Monitor aging reports, process credit card payments, and meet weekly with leadership to update on delinquent accounts and unreconciled items. Support ad hoc accounting projects while maintaining positive relationships with customers and external parties to maximize sales and minimize delinquencies.
Required Qualifications
- Initiative
- Teamwork
- Accountability
- Communication
- Reliability
- Persistence
- Strong skillset in quickly comparing multiple datasets and identifying differences
- Excel proficiency - Lookup formulas and pivot tables
- Accounts receivable and/or data analysis experience
- Ability to work under pressure and meet required deadlines
- Ability to work through conflict and reach a common resolution
- Ability to work successfully both individually and in a team environment
- A work ethic based on a strong desire to exceed expectations
- Experience in commercial Credit and Collections in a high-volume business to business environment
- Proven experience in account reconciliation
- Dispute resolution
- Credit analysis to determine credit worthiness and terms
- Collecting on all stages of delinquency
- Ability and desire to negotiate and communicate by phone with customers who are unable or unwilling to pay
- Experience working with Collection agencies and lawyers to maximize collectability on accounts
- Applicants must be authorized to work in the United States at the time of application
- This position operates in a fast-paced office environment with moderate noise and may require extended hours, early or late meetings, and occasional travel
- Physical demands include prolonged sitting, standard office mobility, and occasional lifting of up to 25 pounds
- The role also requires adequate vision, dexterity, communication skills, and sustained focus for problem-solving and prioritizing work
Desired Qualifications
- Oracle NetSuite experience preferred
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