Credit & Collections Associate
On-siteDallas, Texas, United States
Dallas, Texas, United StatesOn-siteFull TimeEntry LevelLarge
Full TimeEntry LevelLarge
Job Summary
Monitor aging receivables, conduct collection calls, and manage assigned accounts to ensure timely payment resolution. Perform account reconciliations, investigate discrepancies, and prepare collection letters or lien documentation as needed. Partner with Sales to resolve disputes, respond to customer inquiries, and track lien and bond claim deadlines. Maintain key performance metrics, update customer records, and escalate high-risk accounts to Credit leadership. Support team coverage and assist the Collections Manager with additional tasks.
Required Qualifications
- 3–5 years of Credit and Collections experience
- Intermediate proficiency in Microsoft Office Suite, especially Excel
- Experience with credit reporting tools (Experian, Dun & Bradstreet)
- High School Diploma or equivalent required
- Strong analytical, organizational, and problem-solving skills
- Excellent communication and time management abilities
- High attention to detail and accuracy
- Ability to work independently and manage multiple priorities
- Comfortable collaborating with internal teams and external customers
- Positive, professional attitude with a customer-focused mindset
- Strong attention to detail
- Ability to negotiate and resolve issues
- Effective multitasking and prioritization skills
- Team-oriented mindset with strong collaboration skills
- Ability to analyze and resolve complex problems
Desired Qualifications
- Experience with SAP and the construction industry is a plus
- Knowledge of lien laws is a plus
- Familiarity with the construction industry is a plus
- college degree preferred
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