Credit assistant
On-siteCollierville, Tennessee, United States
Job Summary
Assist customers with account inquiries, payment questions, and credit-related concerns while processing new credit applications and gathering required documentation. Support the collections process by contacting customers regarding past due accounts, sending statements, and documenting efforts. Maintain accurate customer records, including account notes and payment history, and communicate with sales staff regarding account status and credit limits. Monitor accounts for policy compliance, prepare reports on balances and aging, and assist with cash application and account reconciliation. Participate in continuous improvement efforts to enhance credit and collections processes.
Required Qualifications
- High school diploma or equivalent
- Proficient in Microsoft Office (Excel, Word, Outlook)
- Strong attention to detail
- Organizational skills
- Ability to work independently as well as part of a team
Desired Qualifications
- Some college or coursework in accounting, finance, or business
- Prior experience in accounts receivable, collections, or customer service
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