Credit and Collection Analyst

Credit and Collection Analyst responsible for managing current and past-due accounts via email, phone, and customer portals; tracking invoice status and aging; maintaining detailed AR records and reports; sending pre-lien notices and exercising lien rights; handling lien waivers; resolving disputes; coordinating with billing, Project Managers, and Project Coordinators to support timely payments; liaising between customers and internal teams (AEs, Ops, Service) to resolve billing issues; assisting with monthly revenue forecasting and performing other duties as requested. Demonstrates excellent interpersonal and written communication skills, attention to detail, organization, multitasking, and proficiency with Microsoft Word, Excel, and Outlook; knowledge of Texas Lien Laws/Bond Claims and prior experience in Construction/Project-based environments are pluses. Customer-service oriented with integrity and a growth mindset.