Credit Analyst
On-siteLisle, Illinois, United States
Job Summary
Manage customer credit accounts by setting up new profiles, updating existing records, and establishing credit limits based on reports and payment history. Determine if orders can be released from credit holds, apply payments, and follow up on past-due accounts weekly. Respond to emails from internal and external customers, reply to credit reference requests, and review short pays or discount reports for corrections. Enter sales tax exemption forms into the database, provide AR aging reports and invoices upon request, and pull documentation for audits. Train on team workflows including mill certifications and billing to assist with coverage. Develop relationships with sales staff while maintaining accurate records to support collections.
Required Qualifications
- Strong attention to detail with the ability to manage multiple priorities and deadlines
- Effective communication and customer service skills
- Strong organizational, documentation, and data entry skills
- Ethical judgement and confidentiality
- Excellent time management
- Ability to work independently and collaboratively in a team environment
Desired Qualifications
- Prior experience in credit and collections preferred
- Experience with Microsoft GP is a plus
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