Credit Analyst I
Hybrid · San Luis Potosí, San Luis Potosí, Mexico
Job Summary
Be responsible for ensuring past due and collection metrics are achieved on a moderately complex portfolio of accounts. Responsibilities include establishing and maintaining contact with customers regarding past due invoices, resolving invoice disputes, analyzing payment trends, and providing monthly cash receipts forecasts. Collaborates with multiple functional areas on issues such as customer disputes, proof of delivery, contract/PO issues, and other receivables-related matters. The role requires strong Excel skills (pivot tables, formulas, macros), knowledge of AR processes, and the ability to analyze statements, monitor delinquent accounts, and take action to minimize bad debt while promoting customer satisfaction. Shifts include Summer and Winter times with a hybrid work arrangement.
Required Qualifications
- 1 year of experience in Accounts Receivable, Accounts Payable, Customer Service or a Finance related role
- Proven ability to communicate effectively in English, both written and verbal
- Experience using Microsoft Excel with Pivot Tables, formulas, and macros
- Working knowledge of SAP AR system
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