Credentialing Specialists
On-site · New Orleans, Louisiana, United States
Job Summary
Credentialing Specialists will provide credentialing service and support for IRS credentialing sites using GSA scheduling tools. Responsibilities include managing appointments, issuing identification cards, performing card inventory tasks, communicating with applicants, and conducting various credentialing functions. Successful candidates should possess knowledge of credentialing processes and hardware, excellent customer service skills, and the ability to travel as needed. A high school diploma or equivalent is required, along with specific training and experience in credentialing operations.
Required Qualifications
- Ability to complete required online credentialing training and maintain compliance with PIV-II SmartID credential requirements
- Knowledge of ICAM and USAccess credentialing processes, including enrollment, activation, and verification procedures
- Knowledge of credentialing hardware such as FCUs, MCUs, and LAKs
- Knowledge of PII handling and federal credentialing policies
- Skill in managing daily credential operations, workstations and equipment
- Strong customer service and communication skills
- Skill in preparing and submitting daily site reports
- Strong attention to detail and documentation accuracy
- Ability to follow federal credentialing standards and procedures
- Experience with or ability to complete USAccess Registrar and Activator training or a comparable credentialing program
- Experience preparing, reviewing, and submitting required reports and documentation in accordance with established procedures
Additional Requirements
- Must be able to successfully pass a background check, and pre-employment drug testing
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