Credentialing Specialists
On-site · Cincinnati, Ohio, United States
Job Summary
Credentialing Specialists will manage appointments using a scheduling tool, perform enrollment and issuance of various identification cards, and conduct inventory and logs for credentials. Responsibilities include scheduling, card updates, and IRS credentialing functions. The role requires strong customer service skills, attention to detail, and adherence to federal standards. Candidates must be able to travel nationwide up to 40% of work hours to support onsite credentialing, and a High School Diploma or equivalent is required.
Required Qualifications
- Ability to complete required online credentialing training and maintain compliance with PIV-II SmartID credential requirements.
- Knowledge of ICAM and USAccess credentialing processes, including enrollment, activation, and verification procedures.
- Ability and willingness to travel nationwide to support onsite credentialing operations as mission needs require.
- Knowledge of credentialing hardware such as FCUs, MCUs, and LAKs.
- Knowledge of PII handling and federal credentialing policies.
- Skill in managing daily credential operations, workstations and equipment.
- Strong customer service and communication skills.
- Skill in preparing and submitting daily site reports.
- Strong attention to detail and documentation accuracy.
- Ability to follow federal credentialing standards and procedures.
Additional Requirements
- Must be able to successfully pass a background check, and pre-employment drug testing. Job offers are contingent upon results of background check and drug testing.
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