Credentialing Specialists
On-site · Guaynabo, Guaynabo, Puerto Rico
Job Summary
Credentialing Specialists provide credentialing service and support to operate IRS credentialing sites utilizing the GSA scheduling tool. Responsibilities include managing daily appointments, performing enrollment and issuance of identification cards, conducting certificate rekeys and pin resets, and executing card custodianship duties. Candidates must complete online training for PIV-II SmartID compliance and possess knowledge of credentialing processes. Strong customer service skills and an ability to travel nationwide for credentialing operations are essential.
Required Qualifications
- Ability to complete required online credentialing training and maintain compliance with PIV-II SmartID credential requirements.
- Experience with or ability to complete USAccess Registrar and Activator training or a comparable credentialing program.
- Experience preparing, reviewing, and submitting required reports and documentation in accordance with established procedures.
- Ability and willingness to travel nationwide to support onsite credentialing operations as mission needs require.
Desired Qualifications
- Knowledge of ICAM and USAccess credentialing processes, including enrollment, activation, and verification procedures.
- Knowledge of credentialing hardware such as FCUs, MCUs, and LAKs.
- Strong customer service and communication skills.
- Skill in managing daily credential operations, workstations and equipment.
- Strong attention to detail and documentation accuracy.
Additional Requirements
- Must be able to successfully pass a background check, and pre-employment drug testing. Job offers are contingent upon results of background check and drug testing.
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