Credentialing & HR Assistant
$41,600–$41,600 year
On-siteBrooklyn, New York, United States
Job Summary
Support HR and credentialing operations by processing onboarding documentation, maintaining accurate employee and provider records, and tracking credentialing deadlines. Respond to employee inquiries regarding policies and benefits while assisting with recruitment, staffing, and performance evaluation tracking. Monitor payer enrollment processes and follow up on outstanding documentation to ensure compliance with organizational and employment regulations. Maintain confidentiality of sensitive information across both electronic and physical formats. Work independently in a fast-paced environment to manage multiple workflows and meet strict deadlines.
Required Qualifications
- Minimum of 1 year of credentialing experience in behavioral health across multiple states
- Minimum of 1 year of related HR, credentialing, healthcare administration, or provider enrollment experience
- Exceptional organizational skills with strong attention to detail
- Ability to manage multiple credentialing and HR workflows while meeting deadlines
- Strong written and verbal communication skills with the ability to collaborate effectively across departments
- Ability to work independently in a fast-paced and evolving environment
- Receptive to feedback and committed to continuous improvement
- Self-motivated, resourceful, and solution-focused with a positive attitude
- Excellent attention to detail and follow-through
- Strong organizational, problem-solving, and time-management skills
- Ability to maintain confidentiality and handle sensitive information professionally
- Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook
- Ability to communicate effectively in person, by phone, email, and other professional channels
- Ability to manage multiple time-sensitive projects simultaneously
- Understanding of and commitment to compliance with complex healthcare and employment regulations
- Strong work ethic and willingness to take initiative and contribute wherever needed
- Team-oriented mindset with a positive, 'can-do' attitude
Desired Qualifications
- Associate degree preferred; equivalent combination of education and relevant experience will be considered
- Hands-on experience with healthcare provider credentialing and payer enrollment
- Experience with provider network management
- Knowledge of credentialing standards and accreditation requirements, including The Joint Commission (TJC) and National Committee for Quality Assurance (NCQA)
- Experience in a healthcare or behavioral health setting strongly preferred
- Demonstrated ability to work professionally and collaboratively while managing competing priorities and deadlines
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