Creator Success Account Executive
RemoteUnited States
Job Summary
Partner with a portfolio of creators to build trusted relationships and serve as their strategic business advisor. Develop personalized growth strategies using performance data and industry insights, then coach creators to adopt new products and opportunities that drive measurable business growth. Analyze creator performance to translate data into actionable recommendations while advocating for their needs with Product, Marketing, and Brand teams. Stay ahead of creator economy trends to educate creators on emerging opportunities. Focus on retention, engagement, and revenue growth across your portfolio, treating every creator's success as your own.
Required Qualifications
- 3+ years in Customer Success, Strategic Account Management, Consulting, Sales Enablement, Partnerships, or a similar client-facing role
- Experience supporting solopreneurs, small businesses, creators as a strategic partners, not a vendor
- Experience growing customer relationships through strategy, coaching, and business consulting
- Strong analytical and communication skills with the ability to turn insights into action
- Experience supporting creators, small businesses, or digital brands
- Excellent communication skills (oral/written) and presentation skills
- A mindset focused on seizing opportunities and moving with urgency
- CRM experience (HubSpot or equivalent)
- Passion for the creator economy and helping businesses grow
- authorization to work in the U.S.
Desired Qualifications
- Experience supporting creators, small businesses, or digital brands is preferred
- CRM experience (HubSpot or equivalent) preferred
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