Creative Services Manager
$95,000–$105,000 year
On-siteToronto, Ontario, Canada
Job Summary
Lead and develop the Creative Services team while overseeing the creation and delivery of book covers, marketing materials, digital assets, and sales materials. Commission and art direct illustrators, photographers, and freelance designers, managing department workflows, resource allocation, and budgets. Partner with Editorial, Marketing, Publicity, Sales, and Production teams to ensure creative output aligns with publishing objectives and strategic goals. Establish creative priorities, manage project timelines, and evaluate processes to increase efficiency. Ensure consistent brand excellence across all channels while monitoring industry trends to inform creative strategy. Present recommendations to senior leadership and foster a culture of collaboration and innovation.
Required Qualifications
- 5+ years of publishing, creative, design, or marketing experience
- Previous experience leading creative teams and managing complex creative operations
- Strong understanding of publishing workflows, book design, marketing creative, and production processes
- Proven ability to balance creative excellence with operational execution
- Exceptional communication, project management, and stakeholder management skills
- Experience managing budgets, vendors, freelancers, and external creative partners
- Strong strategic thinking and business acumen
- Proficiency with Adobe Creative Cloud (Photoshop, Illustrator, Acrobat, InDesign), familiarity with HTML and Java/Flash and creative production workflows
Desired Qualifications
- Deep understanding of the Canadian and international publishing landscape
- Strong leadership presence and ability to influence across functions
- Passion for books, storytelling, and audience engagement
- Collaborative, solutions-oriented, and highly organized
- Comfortable operating in a fast-paced, deadline-driven environment
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