Creative Experiences Manager
$37,440–$41,600 year
On-siteChattanooga, Tennessee, United States
Job Summary
Develop, deliver, and continuously improve a portfolio of annual and seasonal creative experiences, including public programs, artist residencies, theme weeks, and temporary exhibit-related events. Cultivate and manage relationships with artists and community partners by overseeing the RFP and contract processes. Create visual guides, prep systems, and supply workflows to support EPIC Guides with runs-of-show and facilitation techniques. Lead cross-departmental communication to align programs with museum-wide initiatives and publish event details on Monday.com boards. Ensure adequate staffing and staff preparation for all events, serving as the primary point person or designating alternates. Develop a comprehensive annual plan with timelines and budgets for public programs and art studio engagements. Supervise the Arts Coordinator and Art Studio, facilitating studio sessions two days weekly and providing coaching on inclusive engagement strategies. Work weekends, holidays, and flex hours to support the museum floor and classrooms.
Required Qualifications
- 2+ years of experience in art education, museum programming, maker education, community arts, or related fields
- Experience as a front-line employee in a guest-serving or education environment
- Capacity to conduct informal research to solve problems and learn new skills
- High School Diploma or equivalent
- Ability to work weekends, holidays, and flex hours based on museum needs
- Ability to stand and move for extended periods
- Ability to bend, lift, or carry program materials up to 25 lbs
- Comfort engaging with children at their level (floor, seated, active play)
Desired Qualifications
- Bachelor's degree in hospitality, education, Museums or a related field
- Excellent leadership and communication skills with the ability to support, motivate, and coach peers
- Ability to thrive in a dynamic, fast-paced, guest-centered environment
- Skilled in program facilitation for diverse audiences
- Strong logistical, organizational, and scheduling abilities
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