CRC Benefits - Customer Service Representative (Temp / Hybrid)
$45,760–$45,760 year
HybridWoodland Hills, California, United States
Job Summary
Enter, update, and maintain customer information in company systems while contacting customers via phone or email to resolve routine inquiries. Maintain accurate records of customer interactions and work on projects as assigned. This temporary role supports the team during the busiest time of the year with up to 6-month assignment, full-time hours, and a typical 8-5 M-F schedule. Possible overtime hours are required. Our employees work a hybrid schedule, collaborating remotely when not in the office. At CRC Benefits, an industry-leading provider of benefits services, we build a resilient organization based on inclusion, trust, and innovation.
Required Qualifications
- English (Required)
- HS Diploma or GED equivalent
- Demonstrated professional verbal and written communication skills
- Excellent attention to detail
- 2+ years of customer service experience with outstanding retention skills
- Microsoft Office skills
- Strong data entry skills
- 1st Shift (United States of America)
- Full time hours
- Possible overtime hours required
- CRC Group is a Drug Free Workplace
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