CPT-11388 Client & Marketing Operations Coordinator
RemoteUnited Kingdom or United States
Job Summary
Contact clients monthly to gather content priorities, organize input into templates, and send direction to the fulfillment team by established deadlines. Manage content approval workflows by reviewing drafts, communicating revisions, and confirming approved materials for scheduling to prevent production delays. Maintain organized records of communications, approvals, and outstanding tasks while assisting with email management and monthly reporting data preparation. Monitor recurring deliverables and deadlines, escalating issues requiring owner attention. This part-time role supports a digital marketing agency's integrated growth systems, focusing on back-end coordination rather than phone-based customer service.
Required Qualifications
- Previous business support, client coordination, customer service, or account support experience
- Strong professional email communication experience
- Google Workspace
- English
- Level A-C (Strong Written English Communication Required)
- 10 hours per week
- Monday through Friday
- 9:00 AM – 5:00 PM EST
- Business Support
Desired Qualifications
- Experience coordinating recurring client deliverables
- Digital marketing agency or marketing operations experience
- Strong organizational and project coordination skills
- Experience working with CRM, fulfillment, or project management systems
- Ability to learn Vendasta and its AI-supported tools
- Strong Google Workspace proficiency
- Highly organized and deadline-driven
- Excellent written English communicator
- Strong follow-up skills
- Comfortable managing recurring workflows across multiple clients
- Proactive about identifying missing information and approaching deadlines
- Able to work independently using established templates and processes
- Comfortable learning new marketing and AI-enabled platforms
- Interested in growing into a broader operational support position
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