Court Support Specialist I
On-site · Phoenix, Arizona, United States
Job Summary
The Court Support Specialist I will process and deliver court evidence packages in a timely, accurate manner to internal and external customers, manage high-volume requests, and resolve issues while adhering to service levels. The role requires strong data-entry skills (min. 40 WPM), proficiency with Microsoft Office, and excellent verbal/written communication. The candidate should be able to prioritize tasks, work independently, and align with Verra Mobility values. Must be able to operate effectively in an 8-hour shift and review data/images on a computer monitor.
Required Qualifications
- High School Diploma or Equivalent
- Intermediate computer skills using Microsoft Office (Word, Outlook, SharePoint, and Excel)
- Able to type a minimum of 40 Word Per Minute and exhibit a data entry skill set
- Strong communication, both verbal and written
- 1+ years of data entry experience required
- Demonstrated ability to work and problem solve independently as well as recognize when to escalate issues
- Make sound decisions and accept/act upon constructive feedback
- Adhere to professional behavioral expectations and the ability to work well with different groups and departments
- Must be able to communicate effectively in the English language
- Capable of reviewing data and/or images on a computer monitor for extended periods (typically 8 hours shifts)
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