Court Operations Associate - Clearwater County
$44,616–$44,616 year
On-site · Bagley, Minnesota, United States
Job Summary
Court Operations Associate supports court customers and justice partners in a high-volume, fast-paced environment with administrative duties, case processing, calendar management, and electronic case systems. Responsibilities include handling clerical functions across multiple case types, assisting attorneys, parties, self-represented litigants and judges, scheduling court calendars, processing payments, courtroom support, and potential Electronic Recording Equipment Operator duties. Strong attention to detail, excellent customer service, and the ability to work both independently and as part of a team are essential. Key skills include organization, document handling, data entry, and proficiency with electronic case management systems.
Required Qualifications
- High school diploma or equivalent
- One (1) year of relevant job experience or greater, which may include but is not limited to customer service, administrative work, office, and clerical work
- Experience providing customer service
Desired Qualifications
- Certificate or degree in a related field
- Considerable knowledge of court procedures, policies, and records management
- Experience working with the court's electronic case processing system
- Experience providing customer service
- Understanding of principles and practices of court proceedings, with an emphasis on applicable statutes, rules, and ordinances
- Ability to write job procedures and develop training materials in order to provide technical and procedural training to staff
- Ability to organize workflow and meet deadlines, plan and coordinate the daily work of other employees engaged in a variety of activities
- Ability to be flexible in changes with workload, job assignments, new procedures, different computer systems, court trends, and priorities
- Excellent listening, multitasking and customer service skills
- Ability to develop and maintain effective working relationships
- Ability to express ideas concisely and clearly, both orally and in writing
- Skill in organization, planning, and follow through
- Dependable and adaptable
- Knowledge of basic math
- Skill in navigating difficult situations and resolving conflict in a respectful and courteous manner
- Ability to effectively support court users who have limited experience with the judicial system
- Ability to provide exceptional customer service while working under pressure in a high volume, fast-paced environment
- Skill in the operation of a personal computer, including electronic case management system and related applications and equipment
- Ability to handle sensitive and confidential information appropriately and in compliance with all applicable court rules, policies, and statutes
- Ability to communicate effectively, both orally and in writing
- Well organized, detail oriented, and analytical
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