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KnowledgeBrief3 weeks ago

Course Developer & Skills Coach – Service Designer Apprenticeship (Level 6)

Remote · London, England, United Kingdom or GB

Type
Full Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Unknown

Job Summary

Design and deliver apprenticeship-aligned curriculum for Level 6 Service Designer apprenticeship; create engaging learning experiences, coach learners, and prepare for end-point assessment (EPA) readiness; collaborate with Curriculum Innovation Manager and Digital Learning Team to develop materials; monitor learner progress, support QA and continuous improvement; maintain accurate learner records and ensure compliance; apply service design methods (research, journey mapping, prototyping, blueprints) to real workplace contexts; contribute to standardisation and quality across programmes; foster relationships with learners, employers, and colleagues.

Required Qualifications

  • Experience in service design, UX, or related field
  • Strong understanding of user research, journey mapping, service blueprinting, prototyping, and systems thinking
  • Experience designing learning, curriculum, or training materials
  • Experience coaching, mentoring, or supporting professionals in development
  • Strong understanding of adult learning principles
  • GCSE English and Maths (or equivalent)
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KnowledgeBrief

Course Developer & Skills Coach – Service Designer Apprenticeship (Level 6)

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