Course Coordinator - Community Services
On-site · Sydney, New South Wales, Australia
Job Summary
Course Coordinator (Community Services) at Acknowledge Education oversees academic leadership, curriculum quality, assessment, and student outcomes for Community Services programs at the Darlinghurst campus in Sydney. The role focuses on coordinating course delivery, leading curriculum review and continuous improvement, monitoring student progression, supporting governance and quality assurance, and building relationships with internal and external stakeholders. Requires a postgraduate qualification in Community Work, Social Welfare, Human Services, Social Work, or a closely related discipline, at least AQF-level higher than the course coordinated, 3+ years of relevant industry experience, and a current WWC card, with strong leadership, analytical, and communication skills. The organization emphasizes equity, diversity, inclusion, and culturally responsive practice and Christchurch? (note: location references Sydney/Darlinghurst, NSW, Australia)
Required Qualifications
- Postgraduate qualification in Community Work, Social Welfare, Human Services, Social Work, or a closely related discipline
- Qualifications equivalent to, or at least one AQF level higher than the course being coordinated
- Demonstrated understanding of higher education learning, teaching, and assessment practices
- A current Paid/Employee WWC card
- Minimum 3 years' full-time relevant industry experience within Community Services or a related field
- Demonstrated experience in higher education course coordination, academic leadership, or program management
- Experience supporting academic staff and overseeing course delivery, assessment, and quality assurance activities
- Knowledge of the Higher Education Standards Framework (Threshold Standards) and TEQSA regulatory requirements
- Experience in curriculum development, course review, assessment design, moderation, and continuous improvement processes
- Strong analytical skills and experience using academic performance and student success data
- Excellent written and verbal communication skills, including report writing and stakeholder engagement
- Commitment to equity, diversity, inclusion, and culturally responsive practice
- A passion for evidence-informed learning and teaching
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