客服訓練專員
On-site · Taipei, Taiwan, Taiwan
Taipei, Taiwan, TaiwanOn-siteFull TimeMid LevelNot SpecifiedE-commerce ServicesUnknown
Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Unknown
Industry
E-commerce Services
Job Summary
負責新員工入職培訓與培訓教材更新;分析培訓成效數據指導培訓計畫;將流程轉化為知識庫內容並維護確保內容與現行政策一致;收集客服人員與相關部門的回饋以精煉內容並實施系統優化;參與招聘流程的審核、電話面試、視訊面試與錄取通知,依日程安排通知應徵人員。
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