Country HR US Business Integrator
HybridTlaquepaque, Jalisco, Mexico
Job Summary
Participate in Networking HRBP and stakeholder meetings to capture actions, document decisions, and support follow-through on Country HR deliverables. Provide operational support to employees, People leaders, and HRBPs for moderately complex HR cases, escalating as needed to the EXP Integrator, PR&C, Legal, People Care, or relevant COEs. Act as an integrator between leaders, Business HR, Country HR, and COEs to coordinate timely resolution of people matters. Support implementation of HR programs, process improvements, employee outreach activities, and country-specific people initiatives for US. Analyze employee, case, and program data to support reporting, leadership updates, and pilot success metrics. Track case volume, case type, resolution status, recurring themes, and follow-up actions where relevant to the pilot. Prepare summaries of HR support activity for stakeholder reviews and help identify trends requiring escalation or model calibration. Audit records, materials, and follow-up documentation for completeness, accuracy, and confidentiality. Coordinate with People Care, Total Rewards, Talent Acquisition, Payroll, Mobility, Facilities, Legal, and other functions to move operational items forward. Ensure CHR requests are routed appropriately and that pending items are followed through to closure.
Required Qualifications
- First-level university degree
- 4–6 years of related Human Resources experience
- Strong HR operations or HR Generalist experience
- Experience supporting HR program delivery
- Experience supporting employee/manager inquiries
- Experience supporting case coordination
- Experience supporting data analysis
- Experience supporting process improvement initiatives
- Experience working with multiple HR stakeholders
- Ability to maintain confidential employee information
- Knowledge of HR programs
- Knowledge of HR operations
- Knowledge of employee lifecycle processes
- Working knowledge of local employment practices
- Ability to identify when escalation is required
- Strong communication skills
- Strong documentation skills
- Strong follow-through skills
- Strong quantitative analytical skills
- Strong qualitative analytical skills
- Comfort with trackers
- Comfort with dashboards
- Comfort with case data
- Ability to respond independently to moderately complex inquiries
- Strong organization skills
- Strong prioritization skills
- Strong meeting coordination skills
- Ability to work effectively across HR functions
- Ability to maintain confidentiality
- Accountability
- Active Listening
- Analytical Thinking
- Case Coordination
- Communication
- Critical Thinking
- Customer Support
- Data Analysis
- Employee Experience
- Follow-Through
- HR Operations
- HR Programs
- Managing Ambiguity
- Meeting Coordination
- Process Improvement
- Program Delivery
- Stakeholder Support
- Hybrid work arrangement (2 days per week from an HPE office)
Desired Qualifications
- English major
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